Contact Us

Thank you for choosing Luumee – your go-to destination for products. We value your feedback, questions, and concerns, and our team is here to assist you with anything you need. Whether you have questions about sizing, orders, returns, or our products, we’re just a message away!

How to Reach Us

Email Support

For the fastest and most detailed response, please reach out to our customer service team via email. We aim to reply to all emails within 24-48 business hours (excluding weekends and holidays).

Email: support@luumee.co

Feel free to include your order number (if applicable) and a clear description of your inquiry to help us assist you more efficiently.

Message Form

You can also send us a direct message through the contact form below. Please fill in all required fields, and we will get back to you as soon as possible.

Required Fields: Name, Email Address, Subject, Message

Note: Please provide accurate contact information so we can reach you if we need additional details.

Our Support Hours

We offer customer support during the following business hours:

Monday to Friday: 9:00 AM – 6:00 PM (EST)

Saturday & Sunday: Closed

Holidays: Closed (major U.S. holidays)