Contact
Luumee Contact
We’re here to help with all your questions, concerns, and feedback—whether you need help with sizing, orders, returns, or just want to learn more about our women’s and children’s clothing. At Luumee, your satisfaction is our top priority, and we’re committed to getting back to you quickly and thoroughly.
Contact Methods
Email Support
For the most efficient response, please email our customer service team. We typically reply within 24-48 business hours (excluding weekends and major holidays) to assist with your inquiries.
Customer Service Email: support@luumee.com
To help us assist you faster, please include your order number (if applicable) and a clear description of your question or issue in your email.
Contact Form
You can also send us a message directly through the contact form below. Please fill out all required fields so we can get back to you without delay.
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Required Fields: Full Name, Email Address, Subject Line, Message Content
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Please double-check your email address to ensure we can reach you if we need additional information.
Support Hours
Our customer service team is available during the following business hours to assist you:
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Monday – Friday: 9:00 AM – 6:00 PM (EST)
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Saturday & Sunday: Closed
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Major U.S. Holidays: Closed
Frequently Asked Questions (FAQs)
Before reaching out, you may find answers to common questions in our FAQs section. We cover topics like women’s and children’s sizing guides, shipping details, return policies, and product care tips—all designed to save you time.
We value your trust in Luumee, and we’re here to make your shopping experience as smooth as possible. Whether you’re shopping for stylish women’s wear or cozy children’s clothing, don’t hesitate to reach out—we’re happy to help!